Our Team
From Children’s Services to Adult Outreach – whatever your query or if you require specific help, click here to find out who is the best person for you to contact at Carlisle Mencap.
Rhys Toone CHIEF EXECUTIVE OFFICER
I’m Rhys and I am an experienced executive leader with a proven track record in non-profit and social care sectors, currently serving as Chief Executive Officer at Carlisle MENCAP. With over 15 years of senior leadership experience, I have successfully managed multi-million-pound budgets, led complex service delivery operations, and driven strategic growth across national and regional organisations. My experience includes stakeholder engagement, contract compliance, safeguarding, and advocacy, underpinned by a deep commitment to community impact and service user empowerment. I have held multiple governance and advisory roles, reflecting my dedication to sector-wide improvement and innovation.
Sue Sharp HEAD OF FINANCE
Hi, I’m Sue, Head of Finance for Carlisle Mencap. I joined the organisation in May 2026 and have the responsibility for overseeing all aspects of the charity’s financial management. I bring several years of experience in finance across a range of sectors, having transitioned into the charitable sector in 2024. I am passionate about contributing my skills within a purpose-driven environment and supporting the vital work we do. I particularly value being part of an experienced and dedicated team, working together to support our service users and their families, and helping to ensure they can enjoy a good quality of life. Sue.Sharp@carlislemencap.co.uk
Samantha GargettHEAD OF PEOPLE & PROCESS
With over 14 years of experience across NHS Out of Hours and Primary Care services in North Cumbria, I am an experienced operational leader with a strong track record of delivering high-quality healthcare services. I have successfully led large-scale projects, driven service improvements, and managed multidisciplinary teams comprising both clinical and non-clinical professionals. My focus is on operational excellence, collaborative leadership, and delivering sustainable improvements that enhance patient care and organisational performance. I am delighted to have joined the team at Carlisle Mencap and look forward to working together to promote independence for the children & adults in our community. Samantha.Gargett@carlislemencap.co.uk
Jenny BellREGISTERED MANAGER - CALIFORNIA HOUSE
Hi, I'm Jenny and I'm the Registered Manager at California House, which is our adult respite. I started my journey with Carlisle Mencap in 2013 as a support worker then took up a post as a Social Worker for adults before returning to Carlisle Mencap in 2017 to take up a management position. The best part of my job is spending time with service users, providing them with opportunities and developing relationships with families. Jenny.Bell@carlislemencap.co.uk
Michelle ThompsonREGISTERED MANAGER - DOMICILIARY CARE
Hi, I'm Michelle and I am the Registered Manager for Domiciliary Care. I directly manage our Supported Living houses and Adult Outreach. I have worked for Carlisle Mencap since 2009 but started my career in Learning Disabilities at 17 years old. The best part of my job is advocating for service users to ensure that they have the best possible opportunities to live their best life. Michelle.Thompson@carlislemencap.co.uk
Hannah McNamaraSERVICE MANAGER - GRACE LITTLE CENTRE
Hi, I'm Hannah and I have oversight of The Grace Little Centre and the sessions that take place there. This includes Children's Services and Adult Day Opportunities. I also manage the Children's Outreach team. I joined Carlisle Mencap in 2016. The best part of my job is being able to run a variety of sessions that increase social inclusion for vulnerable individuals locally. Hannah.Mcnamara@carlislemencap.co.uk
Wendy WilsonHEAD OF QUALITY & COMPLIANCE
Hi, I'm Wendy and I am Head of Quality and Compliance across all services. I have been a Learning disability nurse for 40 years and have worked in the charitable sector for 23 years. I have worked for Carlisle Mencap since 2016. The best part of my job is ensuring that the people we support have a good quality of life using a person-centred approach to enable them to achieve their goals and wishes. Wendy.wilson@carlislemencap.co.uk
